Doreen Philippe

Office Manager, Marketing Manager

With an impressive tenure of 37 years, Doreen Philippe serves as the Office Manager at Laser Dentistry of North Jersey. Doreen’s dedication to improving the patient experience and empathetic approach to handling concerns make her a vital asset to the practice.

Professional Background

Responsibilities:

  • Oversee administrative and HR-related tasks
  • Develop and manage internal office procedures and practices
  • Ensure all employees produce outstanding patient experience
  • Handle patient complaints with professionalism and empathy
  • Market to existing and potential patients
  • Recruiting and onboarding of staff
  • Produce and maintain statistical reports
  • Collection of past-due balances

Affiliations:

  • Member of American Academy of Dental Office Managers

What She Loves About Her Role:

  • Improving the patient experience by making the office environment comfortable
  • Offering amenities such as WiFi and refreshments
  • Coordinating day-to-day office practices

Personal Interests

  • Hobbies: Cooking, Gardening, Spending time with family and friends
  • Favorite Food: Dessert
  • Favorite Music: Varied tastes, too many to list
  • Favorite Movies: A River Runs Through It, The Godfather, Cold Mountain

Professional Philosophy

Doreen's philosophy centers on exceeding patients' expectations by providing the best possible experience. Her attention to detail and commitment to patient satisfaction set the standard for the office.

Fun Fact

Doreen candidly shares that she doesn't like (and is afraid of) the dark, adding a personal and relatable touch to her profile.

Office Manager, Marketing Manager

Patient Care Coordinator / Certified Dental Assistant

Patient Care Coordinator

Insurance Coordinator / Front Desk / Registered Dental Assistant

Registered Dental Hygienist

Registered Dental Hygienist

Registered Dental Hygienist

Registered Dental Assistant